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To earn customers' loyalty, you need to show them some love. And to do that, you need to know what they really care about.
No matter the size of your program, Epsilon Loyalty will help you deliver a unique, memorable marketing experience to each customer. And it’s all powered by real-time data and industry-leading technology that’s designed to grow with your loyalty needs. It’s the smarter path to lifetime loyalty.
A loyalty program that creates an emotional connection with each customer will keep them coming back for more. In fact, emotionally loyal customers have 4x higher lifetime value. Here’s how you can build a smarter loyalty management program.
Identify your most valuable customers and reach more of them online. Then enroll them in your program to begin engaging on a deeper level.
Seamlessly activate your loyalty strategy across channels and devices. Deliver highly personalized, relevant messages and experiences that drive member interaction.
Motivate your members with behavior-driven offers they’ll find meaningful and rewards they’ll actually want. That's how you'll make them feel valued.
Analyze and understand member sentiment and keep them coming back for more. With our emotional loyalty measurement model, you'll continue to gain an even deeper understanding of what drives each member.
We’ll help you build a path to smarter loyalty marketing (and happier customers) through our holistic loyalty management approach.
Get exactly what you need and nothing you don't. Our modular loyalty management platform offers optional add-ons for when your loyalty program evolves, so it can grow and change with your needs. At any size, it's powered by an advanced, real-time marketing decision engine to help you drive the most desired behavior from each member through machine learning and predictive analytics.
Go beyond point-based programs: Use your customer behavior insights to deepen connections with relevant experiences. Maximize the value of your loyalty programs with multi-channel activation of your data and stay on top of your loyalty cloud performance through configurable dashboards, reports and proprietary loyalty measurement models built into our platform.
Great loyalty management software needs to be supported by expert know-how—and we know a little something about loyalty. With more than five decades of loyalty CRM expertise across industries, we manage loyalty programs and serve as a trusted advisor and partner for the world’s leading brands.
We know we can’t do everything (but we come close). Augment your members’ loyalty experience with our carefully curated network of loyalty partners.
From self-service to full-service (or somewhere in between), we know you want your loyalty programsdone your way. Our self-service interface makes it easy to manage your offers, customers, insights and reporting.
